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Terms & Conditions

Regional Compliance Note: All account registrations are subject to strict adherence to Canadian federal and Nova Scotia provincial laws and may be suspended or terminated if non-compliance is detected.

Betting & Gameplay Rules

General Rules for Betting

  • Bet Placement: Bets can only be placed by registered Players using authorized payment methods. The Operator sets minimum and maximum bet limits per game, which may be adjusted at its discretion and displayed within the game interface.
  • Types of Bets: Supported bet types include single bets, multiple bets, and special promotions, subject to the rules of each game.

Bet Modification & Cancellation

  1. Modification: Once confirmed, bets cannot be altered or cancelled by the Player. Exceptions may apply in the event of technical errors, system malfunctions, or as otherwise specified by the Operator.
  2. Cancellation by Operator: The Operator reserves the right to cancel or void any bet in cases of fraud, system error, or breach of terms, with affected Players notified promptly.

Conduct in Live Casino & Chat

  • Respectful Behaviour: Players must refrain from offensive language, harassment, or disruptive conduct in live casino and chat rooms.
  • Prohibition of Fraud: Collusion, cheating, use of automated scripts or bots, and any form of manipulation are strictly prohibited and will result in account suspension or termination.
  • Reporting Misconduct: Users are encouraged to report any suspicious or inappropriate behavior to support@novascotia-ca.com.

Legal Obligation: All betting and gameplay must comply with the Gaming Control Act, Nova Scotia, and the AGFT Division's regulatory requirements.

Bonus Terms

Bonus Activation & Wagering Requirements

  1. Activation: Bonuses are credited to eligible Players upon satisfaction of promotional criteria as detailed on the promotion page. Only one active bonus per Player is permitted unless otherwise specified.
  2. Wagering: Bonus funds must be wagered a specified number of times (as stated in the individual promotion) within a set timeframe, typically not exceeding 30 days from activation in 2025. Wagering requirements and eligible games are detailed in bonus-specific terms.

Prohibited Actions & Game Restrictions

  • Prohibited Games: Certain games may not contribute to bonus wagering or may be restricted entirely from bonus play, as detailed in the bonus terms.
  • Abuse Prevention: Attempts to manipulate bonuses, including multiple account creation or coordinated betting, are strictly forbidden and may result in forfeiture of bonus and winnings.
  • Combining Promotions: Unless expressly permitted, Players may not combine bonuses or promotions.

Legal Protections: The Operator reserves the right to amend or withdraw any bonus offer in accordance with regulatory requirements and will notify affected Players via email or website banner.

Payments & Withdrawals

Deposit & Withdrawal Methods

  • Accepted Methods: nova-scotia-casino via novascotia-ca.com supports deposits and withdrawals through credit/debit cards, e-wallets, and select cryptocurrencies, subject to regional availability and regulatory approval.
  • Limits & Fees: Minimum and maximum transaction limits apply and are displayed in the cashier section. Processing fees may be applied in accordance with payment provider terms; all such fees are disclosed prior to transaction completion.

Processing Times

  1. Deposits: Typically processed instantly, subject to payment provider clearance.
  2. Withdrawals: Processed within 1-5 business days following successful KYC verification and review. Delays may occur if additional documentation is required.

Refunds & Bonus Forfeiture

  • Refund Policy: Refunds of deposits or bets are only granted in cases of technical error or verified system malfunction, and are subject to review by the Operator.
  • Bonus Forfeiture: Unused or misused bonuses may be forfeited at the Operator's discretion if abuse or violation of bonus terms is detected.

Regional Compliance Note: All financial transactions are subject to anti-fraud and AML checks, fully compliant with CA and Nova Scotia financial regulations.

Limitation of Liability

  1. Operator Obligations: The Operator is committed to fair, transparent, and accurate operation of all games and services on novascotia-ca.com. Game outcomes are determined by certified random number generators or authorized live dealers, as applicable.
  2. Exclusion of Liability: The Operator is not liable for losses, damages, or expenses arising from:
    • Technical failures or interruptions of the website or services
    • Network, hardware, or software malfunctions not within Operator control
    • Unauthorized account access due to user negligence
    • Actions or omissions of third-party service providers
  3. Maximum Compensation: In no event will the Operator's liability exceed the value of the Player's most recent bet, wager, or deposit leading to the dispute.

Legal Disclaimer: Nothing in these Terms excludes liability for fraud or gross negligence where such exclusion is prohibited by law.

Intellectual Property Rights

  • Copyright Notice: All website content, including text, images, software, and logos on novascotia-ca.com, is the exclusive property of the Operator or its licensors and is protected under Canadian and international intellectual property laws.
  • Prohibition of Unauthorized Use: Copying, reproduction, distribution, or commercial exploitation of any material without prior written consent from the Operator is strictly prohibited.
  • Software Use: Players are granted a limited, non-transferable, revocable license to use the platform for personal, non-commercial gaming purposes only.

Privacy & Data Protection

  • Data Processing: All personal data collected by nova-scotia-casino through novascotia-ca.com is handled in accordance with the Operator's Privacy Policy and in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant Nova Scotia privacy laws.
  • Policy Reference: Users are advised to review the full Privacy Policy for details on the collection, use, storage, and security of personal information.

Changes to Terms

  1. Notification of Changes: The Operator may amend these Terms at any time to comply with legal or regulatory changes, or to enhance service standards. Users will be notified of material changes via email and/or prominent website banners at least 7 days prior to changes taking effect.
  2. Option to Discontinue Use: If a User does not agree with the updated Terms, they must cease using all services and may request closure of their account and withdrawal of any available balance in accordance with these Terms.

Termination & Suspension

  1. Grounds for Termination: The Operator may suspend or permanently close a User's account for reasons including, but not limited to:
    • Violation of these Terms or applicable laws
    • Provision of false or misleading information
    • Suspected fraudulent activity, collusion, or abuse of services
    • Failure to pass KYC or AML checks
  2. Procedure: Users will be notified via their registered email address regarding account suspension or closure, including reasons and, where applicable, instructions for withdrawal of available funds.
  3. Refund of Funds: Any remaining account balance will be returned to the User, subject to verification of identity and compliance review, within 30 days unless prohibited by law or regulatory authority.

Legal Protections: The Operator complies with all regulatory obligations for account closure and reporting of suspicious activity in accordance with CA and Nova Scotia law.

Governing Law & Jurisdiction

  1. Applicable Law: These Terms and any disputes arising under them are governed by the laws of Nova Scotia and the federal laws of Canada applicable therein.
  2. Jurisdiction: Any dispute, controversy, or claim arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Nova Scotia, Canada, unless otherwise directed by law or regulatory authority.
  3. Dispute Resolution: Users are encouraged to contact customer support to resolve disputes in the first instance. If unresolved, disputes may be referred to arbitration or the appropriate regulatory body as provided by applicable law.

Contact Information